We Take Privacy Seriously

DucPerformance is committed to protecting your personal information. We collect only the personal information necessary to fulfill your requests.

For example, when you place an order, we must collect and store your address and contact information in order to complete the transaction and communicate with you.

What Information Do We Collect?

We collect information from you when you:

  • Register on our website
  • Place an order
  • Enter a contest or sweepstakes
  • Respond to a survey or communication such as email
  • Participate in other site features

When ordering or registering, we may ask for your:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card or payment information

You may visit our site anonymously. We also collect information about gift recipients solely to fulfill gift purchases. This information is not used for marketing purposes.

Like many websites, we use cookies to enhance your experience and gather information about site visitors. Please see the “Do We Use Cookies?” section below for more details.

How Do We Use Your Information?

The information we collect may be used in the following ways:

  • To personalize your site experience and deliver relevant content and product offerings
  • To improve customer service and respond to requests more effectively
  • To quickly process transactions
  • To administer contests, promotions, surveys, or other site features

If you opt in to receive our email newsletter, we may send periodic promotional emails. If you do not opt in, you will not receive these emails.

You may opt out of promotional emails at any time. Instructions are provided in the “How Can You Opt-Out?” section below.

How Do We Protect Visitor Information?

We implement a variety of security measures to maintain the safety of your personal information.

Your personal information is stored behind secured networks and is accessible only by a limited number of authorized personnel who are required to keep the information confidential.

All sensitive or credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow) that enable us to recognize your browser and remember certain information.

Cookies help us:

  • Remember and process items in your shopping cart
  • Understand your preferences based on site activity
  • Compile aggregate data about site traffic and interaction

We may use third-party service providers to help analyze site usage. These providers are not permitted to use the information for any purpose other than assisting us in improving our business.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may limit site functionality. Orders may still be placed by phone by contacting customer service.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice, except as described below.

This does not include trusted partners who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep the information confidential.

We may also release information when necessary to:

  • Comply with the law
  • Enforce site policies
  • Protect our rights, property, or safety, or that of others

Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or other uses.

How Can You Opt-Out or Modify Your Information?

You may modify your email subscription preferences in the “My Account” section of our website.

Due to email production schedules, you may receive emails already in progress.

To delete your online account information, sign into My Account and remove your shipping addresses, billing addresses, and payment information.

We may retain transaction-related information as required for record-keeping and customer service purposes.

Third-Party Links

Our website may include links to third-party sites. These sites have independent privacy policies, and we are not responsible for their content or activities.

We welcome feedback regarding third-party links, including reports of broken or problematic links.

Changes to Our Privacy Policy

If we decide to change our privacy policy, updates will be posted on this page.

Policy changes apply only to information collected after the date of the change.

Last updated: February 15, 2017 (content); formatting updated December 15, 2025

Questions and Feedback

We welcome questions, comments, and concerns regarding privacy. Please contact us with any feedback or inquiries.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to this privacy policy.